Our engineering team is currently investigating the issue and working to identify the root cause. Further updates will be provided as more information becomes available.
Posted Jan 06, 2026 - 05:17 UTC
Update
Monitoring has been positive and confirmation has been received that performance has returned to optimal
Posted Jan 06, 2026 - 05:16 UTC
Monitoring
The issue impacting a subset of users in the APAC region has been identified. The root cause has been isolated, and mitigation steps have been applied to stabilise performance.
Our teams are continuing to work on a full resolution and will provide further updates as progress is made.
Posted Jan 06, 2026 - 04:55 UTC
Investigating
We are receiving reports of performance degradation affecting a subset of users in the APAC region. Some users may experience slower response times or intermittent delays when using the platform.
Our engineering team is currently investigating the issue and working to identify the root cause. Further updates will be provided as more information becomes available.
Posted Jan 06, 2026 - 04:19 UTC
This incident affected: Australia (RMS9+ (Live), RMS 9+ (Release Candidate), RMS9+ (Beta)).