Resolved -
This incident has been resolved.
Aug 24, 02:39 UTC
Monitoring -
The issue affecting user logins has been identified and resolved. Users should now be able to log in to RMS as normal. Our team is continuing to monitor the situation closely.
We apologise for the inconvenience and thank you for your patience.
Aug 23, 22:53 UTC
Investigating -
We're aware that some users are currently unable to log in to RMS, encountering a "user exceeded" error that blocks access. Our team identified the issue and is actively working on a resolution. We'll share an update as soon as we have more information.
We apologise for the inconvenience and appreciate your patience.
Aug 23, 22:41 UTC